Accounts & Access

Multi-factor authentication is a simple way of protecting �춹��Ƶ email accounts and CUNY login credentials by requiring users to provide more than just their username and password when attempting to log in.

CUNY MFA:

Any application that uses the CUNY Login Single Sign-On (SSO) system will now require MFA. This includes both University-wide tools and college-specific platforms such as the following: Brightspace, Blackboard, CUNYfirst, Degreeworks, FreshService Ticketing System (ITS Service Desk, Financial Aid, Registrar), QC Navigate360, Yealink Telephone.

Students:

All students must claim their CUNYfirst account in order to register for classes, view and pay their bills, check final grades, sign up for CUNY A!ert, Use Blackboard, Degreeworks as well as other services. Once your account is activated, be sure to save your CUNYfirst Username and your 8 digit CUNYfirst Empl ID in a safe location.

If you have not done so, .

Faculty & Staff:

All faculty & staff must claim their CUNYfirst account in order to view their class roster, enter grades (access grade roster), access employee self service, access faculty center, sign up for CUNY A!ert, Use Blackboard, Degreeworks as well as other services. Once your account is activated, be sure to save your��CUNYfirst Username��and your��8 digit CUNYfirst Empl ID��in a safe location.

If you have not done so, .

Microsoft 365 / Office 365 – Students (CUNY Student Email)

After claiming your CUNY Login account, all �춹��Ƶ students have access to Microsoft 365 (M365), including their official CUNY student email. This email account is used for all official �춹��Ƶ and CUNY communications.

Student email account and login
Students access email using their CUNY Login account, not the former QMail address.

Username (CUNY Login): John.Doe25@Login.cuny.edu
Password: Your CUNY Login password

Each student is assigned a �춹��Ƶ and a CUNY-wide email address in the following formats:

John.Doe25@stu-mail.qc.cuny.edu
John.Doe25@cuny.edu

Messages sent to either of these addresses — and to any other CUNY student email addresses associated with the student — are delivered to the same Microsoft 365 mailbox.

For details on setting up your email, visit the Student Email Account webpage.

Faculty & Staff:

After claiming your CUNYfirst account, faculty & staff will have access to their M365 email account which will be used for all official college correspondence. M365 uses the same username and password as CUNYfirst, which means that when your CUNYfirst password expires, your M365 password will also expire and you will not be able to enter either account until it has been reset in CUNYfirst.

Note: Faculty & Staff must enter “@login.cuny.edu” after your username in order to log in.

��Faculty & Staff Email Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password.

Students, Faculty & Staff: Brightspace from D2L is a cloud-based learning management system (LMS) that runs blended and fully online courses. It comprises three integrated platforms: learning environment, learning repository, and ePortfolio.

Note: You must enter “@login.cuny.edu” after your username in order to log in.

Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password.

Microsoft Teams is an all-in-one app that allows you to seamlessly meet and chat with teammates, share files online, and collaborate. Integrated with Microsoft Outlook, it is the most powerful software to manage your day-to-day.

Faculty & Staff: To start using Teams, visit the to download the application, and sign in using your CUNYfirst credentials.

Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password.

Degreeworks is web-based planning tool to help students and advisors monitor student’s progress towards their degree completion.

Zoom Login (via Browser)

• Go to
• Click on Sign in
• Enter your CUNYfirst Username (firstname.lastnameXX@LOGIN.CUNY.EDU where XX are the last two digits of your EMPLID), then your CUNYfirst password, and then click Login
• If this is the first time you are logging into your CUNY Zoom account:
  – You will be asked to confirm your account via email.
  – The email address shown on the web page will end in @login.cuny.edu.
  – This confirmation email should automatically forward to your �춹��Ƶ email account, or, for students, it may be sent to any personal email accounts that �춹��Ƶ has sent email to you in the past.
  – Please check both accounts as well as their spam and junk folders for the confirmation email
  – Please follow the instructions in the email you receive from Zoom to claim your account
  – If you do not receive a confirmation email from Zoom , please open a support ticket
  by emailing support@149.4.100.129.
  – Include “Zoom” in the subject and in the email include your CUNYfirst login account and information about what issue you encountered
• Welcome to your CUNY Zoom account!

The City University of New York offers Dropbox and Dropbox Paper to all active CUNY students, faculty, and staff. These platforms allow users to store digital files and collaborate with designated teams on documents. Click on the following link for more information about

Note: DropBox uses your CUNYfirst login information.

Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password.

Students, Faculty & Staff: All students, faculty & staff entering �춹��Ƶ must claim their QC Username account. Your AMS (formerly CAMS)/QC Username account allows you to access the schools computers, Wi-Fi on campus, QC Mobile Print,��MyQC, obtain your QCard (College ID card) and��access��other college web applications.��

All students must claim their e-mail account (Qmail) in Office 365.

AMS Student Example: JDOE100
Your password is your AMS password.

AMS Faculty & Staff Example: JDOE
Your password is your AMS password.

If you have not done so, please��.

Students, Faculty & Staff: You must enter your in order to sign into computers on campus (this includes Computer Labs). This is not your CUNYfirst login and password.

Student Sign-In Example: instrJDOE100
Your password is your AMS password.

Faculty & Staff Sign-In Example: qcJDOE
Your password is your AMS password.

LinkedIn Learning offers students, faculty and staff unlimited on-demand access to a full library of online video tutorials.

Note: As of, May 22, �춹��Ƶ transitioned LinkedIn Learning access from the current Account Management System (AMS, formerly CAMS) sign-in to a Single Sign-On (SSO) experience using your CUNYfirst credentials.

Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password.

The ITS Help Desk provides technology support to �춹��Ƶ students, faculty, staff and guests

Help Desk respond to issues regarding:

• CAMS/QC Username
• QCard
• Blackboard
• Office 365/M365
• CUNYfirst
• QC Wireless Access
• Hardware (QC Owned Only)
• Software (QC Installed)
• Computer Updates
• Computer Hardware Quotes/Specs
• Others

All service desk tickets are managed by our ITSM (Freshservice). Customers will be given a ticket number, followed by an email with the ticket details once the request for service is entered into the system. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

(here are 2 wireless networks in place. You will see them in the list of available wireless networks:

• qwifi-secured��you will need to log in. Use your QC Username/CAMS and password.
• qwifi-guest��you will not need to login

Note: You must enter your QC Username/AMS (formerly CAMS) and AMS password in order to sign into qwifi-secured. This is not your CUNYfirst login and password.

Student Example: JDOE100
Your password is your AMS password.

Faculty & Staff Example: JDOE
Your password is your AMS password.

The City University and New York offers free, secure Wi-Fi access via Eduroam, an initiative to provide roaming network access across research and education networks.

CUNY students, faculty and staff can configure an Eduroam wireless network connection on their devices to access the internet through an Eduroam Wi-Fi hotspot at .

Students, Faculty & Staff: To start using Eduroam, visit the to follow a one-time procedure prompting the download and installation of the app.

Note: Eduroam uses your CUNYfirst Login credentials.

Example: John.Doe25@Login.cuny.edu
Your password is your CUNYfirst password

Guides on how to access VPN and connecting to computers from outside to campus network.