Access QC Navigate

Get Access to QC Navigate


(“EAB Access Request Form” in )

CUNY CIS requires all requests for access to CUNYfirst and related systems, including Navigate, to include a Confidentiality Agreement Code.

Overview

Access to QC Navigate Staff is available to QC faculty and staff and to students who serve as peer advisors, tutors, or front desk representatives in offices using the platform.

FACULTY: course instructors automatically have access to Navigate, but this access is limited to the Navigate Instructor role. Faculty who also have advising responsibilities may need to apply for additional roles.

STAFF: Staff will need to apply for one or more roles to access Navigate.

STUDENTS: Students who serve as tutors or peer advisors, or work in student service offices in a front desk/reception role, will need to apply for access to Navigate. Students will automatically have a Student role in Navigate.

Important Note for Students and Employees on RF Lines

Users must have an active record in CUNYfirst Human Capital Management (as an employee or a person of interest/POI). Most students and employees on Research Foundation (non-tax-levy) lines will need to request a POI record from the QC Human Resources office in order to get access to QC Navigate.

Role Request Workflow

  1. Complete the top portion of the request form, adding either a written signature or your Confidentiality Agreement Code to the form.
  2. Complete the supervisor information and send the form to your supervisor as an email attachment. Once approved/signed by your supervisor, forward the email with a statement of approval to QC’s campus Navigate360 Approver.
  3. The campus Navigate360 Approver will forward the request to the college Help Desk to create a CRM ticket.
  4. The CRM ticket will be assigned to the college’s Student Records Approver (Registrar) who will grant final approval and forward the CRM ticket to the college’s Application Security Liaison (ASL) for most roles, or to the CUNY Central Office for approval of certain roles.
  5. The ASL will apply the role(s) to the user in CUNYfirst.

Campus Approvers

Navigate360 Approver (Renae Wooten)

Student Records Approver (Jomy George)

ASL (Louie Fichera)

Guidance for Role Selection

Roles for Faculty

    • Chairs and full-time faculty who serve as academic advisors:

CU_EAB_Acad_Advisor

CU_EAB_Front_Desk

    • Other full-time faculty who need to communicate with students beyond those in their own class (e.g., for program recruitment):
      CU_EAB_Acad_Adv_Ltd

    • All other faculty (full- or part-time) have the Instructor role assigned automatically.

Roles for Support Personnel

Staff in some units will need multiple roles, e.g., SEEK, CUNY EDGE, Veteran Support if their advising crosses care units (academic advising, career, financial aid, and academic support).

Please confer with your supervisor if you’re not sure which role to select when a choice is available.

CUNY students employed at 춹Ƶ are permitted to have these roles only:

  • CU_EAB_Peer_Advisor
  • CU_EAB_Tutor
  • CU_EAB_Front_Desk

    Academic Advisors

    CU_EAB_Acad_Advisor OR CU_EAB_Acad_Adv_Ltd

    Kiosk operators and staff supervisors also need: CU_EAB_Front_Desk

    Student/Peer Advisors and Mentors

    CU_EAB_Peer_Advisor

    Career Advisors

    CU_EAB_Career_Advisor OR CU_EAB_Career_Adv_Ltd

    Kiosk operators and staff supervisors also need: CU_EAB_Front_Desk

    Financial Aid Advisors

    CU_EAB_FA_Advisor OR CU_EAB_FA_Adv_Ltd

    Academic Support Staff (e.g., Learning Commons)

    Director or Manager: CU_EAB_Tutor_Admin

    Kiosk operators and staff supervisors also need: CU_EAB_Front_Desk

    Tutors: CU_EAB_Tutor

    Front Desk/Reception/Schedulers

    CU_EAB_Front_Desk