{"id":2424,"date":"2025-10-10T10:50:00","date_gmt":"2025-10-10T14:50:00","guid":{"rendered":"https:\/\/www.qc.cuny.edu\/sp\/?page_id=2424"},"modified":"2026-09-08T12:13:41","modified_gmt":"2026-09-08T16:13:41","slug":"returning-students","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/osda\/returning-students\/","title":{"rendered":"Returning Students"},"content":{"rendered":"
[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”14px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Welcome!” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
To have a successful semester, please remember to follow our posted procedures for any services you plan to use. We encourage you to take a moment to review our office\u2019s current procedures and policies \u2014 doing so helps ensure a smooth experience for all.<\/p>\n
Good Luck!<\/p>\n
** This is a friendly reminder to student with extended time to schedule their remaining assessments in advance with the Testing Center.<\/p>\n
[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_tabs active_tab_background_color=”#E71939″ inactive_tab_background_color=”#FFFFFF” active_tab_text_color=”#FFFFFF” _builder_version=”4.27.8″ _module_preset=”default” tab_text_color=”#333333″ body_text_color=”#333333″ custom_margin=”2px|||||” hover_enabled=”0″ custom_css_main_element=”display: flex;||flex-direction: row;” custom_css_tabs_controls=”width: 275px;||border-bottom: 1px solid #333″ custom_css_tab=”width: 275px;” border_width_all=”2px” border_color_all=”#E71939″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_tab title=”Welcome Back!” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
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We are thrilled to welcome you back for another exciting semester at ºì¶¹ÊÓÆµ! To set yourself up for success, it\u2019s essential to request that your new accommodation letters be sent to your instructors before the semester kicks off. We\u2019re committed to supporting you in your educational journey, and we wish you an outstanding semester ahead!<\/p>\n
If you plan to utilize your approved accommodations this semester, it is crucial that your instructors receive an updated Accommodation Letter from our office through the Accommodate platform. If you currently hold a temporary status, please ensure that your documentation is up to date before the semester begins as it is your responsibility. You can access the necessary forms on the Document Form <\/strong>Tab on the Incoming Students<\/strong>‘ page. Once you submit the form, your counselor will be in touch for further assistance.<\/p>\n As a student, it\u2019s important to communicate with your professors about which accommodations you wish to take advantage of. Keep in mind that any modifications to your accommodations must be approved by your OSDA counselor\u2014not your professor<\/strong>. If you feel that an approved accommodation does not adequately meet your needs, whether generally or for a particular class, please notify your counselor promptly. Since accommodations cannot be applied retroactively, it\u2019s imperative to address any concerns as soon as possible. Please know that any adjustments will only take effect after they are carefully reviewed and confirmed by your counselor. Your experience at QC matters to us, and we are here to help you navigate your academic journey confidently!<\/p>\n If you experience any challenges with your accommodations, reach out to your counselor immediately. Should you not receive a response within 48 hours, please don’t hesitate to contact our office for further support.<\/p>\n <\/p>\n Students are responsible for understanding and following the current procedures and policies set by our office each semester.<\/p>\n To successfully submit your letter<\/strong>, follow these essential steps:<\/p>\n You\u2019ll know your letter has been approved once you see your copy for the semester in the Letters<\/strong> Tab. Taking these steps ensures you stay on track and receive the accommodations you need!<\/p>\n Please use the link below to request your accommodation letter following the basic steps provide above for this semester.<\/p>\n CUNY Accommodate Login Link<\/strong>: CUNY Accommodate Login<\/a><\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”Accommodations Guide” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/p>\n Please refer to the Procedure<\/strong> tabs on the left to review the processes for some of the accommodations offered through our office. Students are responsible for understanding and adhering to all policies and procedures associated with their approved accommodations.<\/p>\n Additionally, students are encouraged to review the QC and CUNY policies provided in the tab to the left if they are uncertain about any requirements. Students with disabilities are held to the same academic and conduct standards as their peers, and any violations will be reported to the student\u2019s instructor and to the Office of Judicial Affairs for review.<\/p>\n Remember, accommodations are determined individually, based on current documentation and the requirements of each academic program. What is appropriate for one course may not be appropriate for another. Because of this, accommodations may change from semester to semester through an interactive process, when necessary.<\/p>\n Below are the general established deadlines for the semester for you to review and follow. Students are responsible for keeping track of these deadlines and for following any updates or changes to procedures and deadlines that may occur. Students are encouraged to be proactive and ask for assistance if needed.<\/p>\n \u00a0<\/strong><\/p>\n Before talking to instructors about your accommodations or requesting to set up accommodations in our office, students must first request their accommodation letters for the semester through Accommodate<\/strong>. Please be sure to follow all steps to request your accommodation letters each semester.<\/p>\n If any issues come up, you can always download your student copy (once it has been approved by your counselor) for the semester to share with your instructor as proof of registration with our office.<\/p>\n For step-by-step guidance, please visit the Welcome Back!<\/strong>\u00a0tabs or your Follow Up Letter on Accommodate<\/strong>.<\/p>\n <\/p>\n ** Accommodation Letters**<\/strong> Accessible Furniture & Room<\/strong> Alternative Format (Converting Materials)<\/strong> American Sign Language Interpreting (ASL) and Real-time captioning (CART)<\/strong> FM System<\/strong> Assistive Technology<\/strong> Extended Time & Less Distractive Setting<\/strong> Note-taking<\/strong> Priority Registration<\/strong> [\/et_pb_tab][et_pb_tab title=”Procedure: ASL, CART & FM” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n Deadline: 3 weeks before the start of the new semester.<\/strong><\/p>\n ** Students are responsible for letting both our office and their interpreter know about their class schedule, as well as any days when there will be no lecture. Please remember that interpreting services are generally not provided during timed assessments<\/strong>, so it\u2019s important to notify our office ahead of time to avoid unnecessary scheduling or billing.<\/p>\n Students approved and in need of American Sign Language (ASL) interpreting must notify our office at least 3 weeks before each semester begins<\/strong> so services can be arranged. Interpreting may be provided either in person or remotely. Please note that interpreters are present only to interpret spoken content\u2014not<\/strong> to assist with coursework.<\/p>\n Since our office coordinates with outside vendors, advance notice is required. Last-minute requests made after the deadline may take up to 2 weeks<\/strong> to arrange and will depend on the vendor’s availability for remote interpreting.<\/p>\n Deadline: 3 weeks before the start of the new semester. ** Students are responsible for letting both our office and their captioner know about their class schedule, as well as any days when there will be no lecture. Please remember that captioning services are generally not provided during timed assessments<\/strong>, so it\u2019s important to notify our office ahead of time to avoid unnecessary scheduling or billing.<\/p>\n Students approved and in need of real-time captioning must notify our office at least 3 weeks before the semester begins<\/strong> so services can be arranged. Captioners provide remote captioning for spoken content in real time during a lecture. They are there to caption only\u2014not<\/strong> to assist with coursework.<\/p>\n Because this service is provided through outside vendors, early notice is essential. Requests made after the deadline may take up to 2 weeks<\/strong> to arrange, depending on vendor availability.<\/p>\n Students using CART will also receive transcriptions of their lectures afterward. These transcriptions are meant to supplement<\/strong> the student\u2019s own notes taken by themselves by helping capture additional context that may have been missed during class.<\/strong><\/p>\n Deadline: Up to 2 weeks to obtain. Request one time.<\/strong><\/p>\n An FM system<\/strong> (Frequency Modulation system) is an assistive listening device (ALD) that uses radio waves to deliver speech more clearly, especially in noisy environments. It works by reducing background noise and transmitting sound directly through a microphone worn by the instructor and a receiver used by the student.<\/p>\n The receiver may be:<\/p>\n If background noise becomes an issue, instructors are responsible for adjusting the microphone\u2019s placement or setup to ensure the student can hear clearly.<\/p>\n The FM system will be loaned to students for use throughout their time at ºì¶¹ÊÓÆµ and must be returned once the student no longer plans to be enrolled at the end of the semester. Students are responsible for providing the necessary information and submitting a one-time request for the device.<\/p>\n Because obtaining the correct device can take up to two weeks, we strongly encourage students to make their request as early as possible, ideally before the semester begins. While the device is on loan, students are expected to care for it properly and ensure it remains in good working condition.<\/p>\n [\/et_pb_tab][et_pb_tab title=”Procedure: Assistive Technology” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/p>\n Deadline:<\/strong> 1 week<\/strong><\/span> before the start of the new semester, or a one-time request based on the specific technology approved.<\/strong><\/p>\n Students approved and in need of assistive technology will need to contact our office to set up their account, if applicable. This is generally a one-time request. The specific technology provided will depend on each student\u2019s documented needs and will only be loaned for use in appropriate academic settings.<\/p>\n Please note that assistive technology is the property of OSDA and is provided on a temporary basis. Students are responsible for following all usage procedures and for taking care of the assistive technology while it is on loan. If any issues arise, students should contact our office right away so we can help resolve them.<\/p>\n Below are some examples of assistive technology that may be available (not an exhaustive list):<\/p>\n Deadline: 1 week<\/span> before the start of the new semester, or a one-time request based on the specific technology approved. Students approved and in need of software for disabilities related to either reading or writing will need to contact our office to set up their account, if applicable. This is generally a one-time request. The specific software provided will depend on each student\u2019s documented needs and will only be loaned for use in appropriate academic settings.<\/p>\n Please note that the software provided is the property of OSDA and is provided on a temporary basis. Students are responsible for following all usage procedures and for keeping their account private and secure while it is on loan. If any issues arise, students should contact our office right away so we can help resolve them.<\/p>\n Kurzweil 3000<\/strong><\/p>\n One of the most commonly provided software tools is Kurzweil 3000<\/em>, a literacy support program designed to make the curriculum more accessible for students. It offers a wide range of features to support reading, writing, and study skills. These include Text-to-Speech functions, as well as tools for highlighting, circling, and striking through text to emphasize important information.<\/p>\n As part of Kurzweil 3000, students also have access to the Read the Web Browser Extension<\/strong>. This tool allows web content to be read aloud, highlights key sections, and even lets students export selected text into a personalized study guide.<\/p>\n [\/et_pb_tab][et_pb_tab title=”Procedure: Extended Time” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n ** Testing Center & AT Lab are under 24\/7 surveillance**<\/strong><\/p>\n <\/strong><\/p>\n <\/strong><\/p>\n Deadlines for requesting accommodations at the Testing Center<\/strong><\/p>\n [\/et_pb_tab][et_pb_tab title=”Procedure: Note-Taking” _builder_version=”4.27.8″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n <\/p>\n Deadline: 1 week before the new semester to renew the license, if applicable. <\/p>\n Students approved for note-taking accommodations will be provided with note-taking software to support their learning in class. Please note that this accommodation is for academic use only,<\/strong> and students are responsible for bringing their own device to use the software.<\/p>\n If an instructor determines that note-taking software is not appropriate for the course, they are responsible for arranging an alternative, such as a peer note-taker or receiving outlines\/notes from the instructor. Instructors will coordinate this process, either directly between students (if both are comfortable sharing notes) or by collecting and distributing the notes themselves.<\/p>\n In some cases, note-taking accommodations may not be necessary for a course. For example, if most of the class materials\u2014such as lecture PowerPoint slides\u2014are already provided in advance, students can follow along and take their own notes as needed. This will vary by course.<\/p>\n <\/strong><\/p>\n Students must be present in class to receive notes. If a student misses class, they are responsible for obtaining notes on their own for that day. Students who are able to take their own notes should continue doing so, using the accommodation as an additional support when needed.<\/p>\n <\/strong><\/p>\n Note-taking accommodations are designed to assist with learning. Misuse of this support\u2014 such as using approved software or devices for uses that are not approved\u2014may result in the instructor contacting our office or Judicial Affairs for further assistance. Instructors may also restrict the use of laptops or tablets in class if they are not being used as intended, such as surfing the web instead of taking notes.<\/p>\n If instructors do not feel comfortable with students using note-taking software, instructors can require students to sign a Note Taking Agreement Form for reassurance. The form is provided below.<\/p>\n Note Taking Agreement Form Link: Note Taking Recording Form<\/a><\/a><\/strong><\/p>\n <\/p>\n [\/et_pb_tab][et_pb_tab title=”Procedure: Other Accommodations” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n <\/p>\n Deadline: 3 weeks before the start of the new semester.<\/strong><\/p>\n Students approved and in need of accessible furniture in their classrooms for the semester due to their disability will need to inform our office at least 3 weeks prior to the start of the semester to provide staff enough time to make the arrangements.<\/p>\n <\/strong><\/p>\n Deadline: 3 weeks before the start of the new semester.<\/strong><\/p>\n Students approved and in need of a classroom change due to their disability will need to inform our office at least 3 weeks prior to the start of the semester to provide staff enough time to make the arrangements.<\/p>\n** Reminder **<\/strong><\/h3>\n
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Accommodations Guidelines<\/strong><\/h1>\n
Deadlines<\/strong><\/h3>\n
Deadline: Before accommodations are first used, following the specific deadline for each accommodation.<\/p>\n
Deadline: 3 weeks before the start of the new semester.<\/p>\n
Deadline: Up to 2 weeks to convert each material. The earlier the better.<\/p>\n
Deadline: 3 weeks before the start of the new semester.<\/p>\n
Deadline: Up to 2 weeks to obtain. Request one time.<\/p>\n
Deadline: 1 week<\/span> before the start of the new semester, or a one-time request based on the specific technology approved.<\/p>\n
Deadline: 5 business days before the date of the timed assessment for Spring & Fall sessions.
Deadline: 2 business days before the date of the timed assessment for Summer & Winter sessions.
* Follow the current scheduling hours<\/strong>; any request after the posted time will count as the next business day.
*<\/strong> If instructors will proctor the timed assessment, students are expected to follow the requested deadline for each instructor<\/strong>.<\/p>\n
Deadline:\u00a01 week before the new semester to renew the license, if applicable.
<\/strong>* Students are responsible for deleting any recording at the end of the semester.<\/p>\n
Deadline: Determined by Registrar for each semester.
<\/strong>* Students are responsible for creating their ideal schedule based on their disability-related needs, such as extended time and medication. NOT<\/strong> personal needs.<\/p>\nSign Language Interpreting, Real-Time Captioning & FM System<\/strong><\/h1>\n
Sign Language Interpreting (ASL)
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Real-time captioning (CART)
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<\/strong><\/p>\n<\/strong><\/h5>\n
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FM System
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Assistive Technology & Text\/Reading\/Writing Software<\/strong><\/h1>\n
Assistive Technology
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Text\/Reading\/Writing Software
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<\/strong><\/p>\nExtended Time & Less Distractive Setting<\/strong><\/h1>\n
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What counts as a timed assessment?<\/strong><\/h5>\n
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How extended time works<\/strong><\/h5>\n
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Instructor-led proctoring<\/strong><\/h5>\n
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Online Timed Assessments<\/strong><\/h5>\n
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Evening Assessments<\/strong><\/h5>\n
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Example:<\/em> A 5 PM, 2-hour test with 1.5x time means you need 3 hours (3\u20136 PM). Add extra time if you get breaks.<\/li>\nWeekend Assessments<\/strong><\/h5>\n
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Planning your schedule<\/strong><\/h5>\n
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Last-minute changes<\/strong><\/h5>\n
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Note-Taking<\/strong><\/h1>\n
<\/strong>* Students are responsible for deleting any recording at the end of the semester.<\/strong><\/p>\nAttendance Requirement<\/strong><\/h5>\n
Appropriate Use<\/strong><\/h5>\n
Other Accommodations<\/strong><\/h1>\n
Accessible Furniture<\/strong>
<\/strong><\/h5>\nAccessible <\/strong>Room
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