{"id":5269,"date":"2021-07-13T09:20:48","date_gmt":"2021-07-13T13:20:48","guid":{"rendered":"http:\/\/149.4.100.129\/eab\/?page_id=5269"},"modified":"2021-07-20T12:21:32","modified_gmt":"2021-07-20T16:21:32","slug":"eab-help-training","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/eab\/eab-help-training\/","title":{"rendered":"Help &amp; Training"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.5&#8243; custom_padding=&#8221;||54px|||&#8221;][et_pb_row _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221;][dsm_text_divider header=&#8221;Help &amp; Training Resources&#8221; color=&#8221;#E71939&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Open Sans|600|||||||&#8221; header_text_color=&#8221;#000000&#8243;][\/dsm_text_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; border_width_bottom=&#8221;1px&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;%%75%%&#8221; icon_color=&#8221;#E71939&#8243; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;16px&#8221;]<\/p>\n<p>Follow these steps to get started with QC Navigate Staff. If you have questions, reach out to someone in the <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-team\/#training\" title=\"Onboarding &amp; Training team\">Onboarding &amp; Training team<\/a>.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||20px|false|false&#8221; custom_padding_tablet=&#8221;20px|||0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; border_width_left=&#8221;1px&#8221; border_color_left=&#8221;#000000&#8243; border_width_top_tablet=&#8221;1px&#8221; border_width_top_phone=&#8221;&#8221; border_width_top_last_edited=&#8221;on|desktop&#8221; border_width_left_tablet=&#8221;0px&#8221; border_width_left_phone=&#8221;&#8221; border_width_left_last_edited=&#8221;on|phone&#8221;][et_pb_text _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<ul>\n<li><a href=\"#access\" title=\"Get access\">Get access<\/a><\/li>\n<li><a href=\"#safeguard\" title=\"Learn to safeguard student data\">Learn to safeguard student data<\/a><\/li>\n<li><a href=\"#login\" title=\"Log in to QC Navigate (using your CUNYfirst credentials)\">Log in to QC Navigate (using your CUNYfirst credentials)<\/a><\/li>\n<li><a href=\"#explore\" title=\"Explore what QC Navigate Staff can do\">Explore what QC Navigate Staff can do<\/a><\/li>\n<li><a href=\"#follow\" title=\"Follow tutorials on most frequent uses of QC Navigate\">Follow tutorials on most frequent uses of QC Navigate<\/a>\n<ul>\n<li><a href=\"#menu\" title=\"Check the navigation menu (top-right) for links to more guides\">Check the navigation menu (top-right) for links to more guides<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.9.1&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.5&#8243;][et_pb_text module_id=&#8221;access&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<h4>1. Get access<\/h4>\n<ul>\n<li>If you&#8217;re teaching at QC this semester, you automatically have limited access to QC Navigate Staff. If you&#8217;re an advisor, you may need to request additional access.<\/li>\n<li>Read about additional access roles and get instructions for requesting added access roles: <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-access\/\" title=\"Get Access to QC Navigate\">click here<\/a><a href=\"https:\/\/eab.qc.cuny.edu\/access-qc-navigate\" target=\"_blank\" rel=\"noopener\"><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;safeguard&#8221; _builder_version=&#8221;4.9.9&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h4>2. Learn to safeguard student data<\/h4>\n<p>Whether you already have access or you are requesting added access roles, remember that QC Navigate gives you access to student data. It&#8217;s your responsibility to safeguard that data.<\/p>\n<ul>\n<li>Read carefully and accept the CUNYfirst confidentiality statement (<a href=\"http:\/\/cunyfirst.cuny.edu\" target=\"_blank\" rel=\"noopener\" title=\"http:\/\/cunyfirst.cuny.edu\">http:\/\/cunyfirst.cuny.edu<\/a>, Human Capital Management &gt; Self Service &gt; CF Confidentiality Statement (<a href=\"https:\/\/www.qc.cuny.edu\/eab\/wp-content\/uploads\/sites\/54\/2021\/07\/CUNYfirst_Access_Approval_Guidelines_V1_03_2020.pdf\" target=\"_blank\" rel=\"noopener\" title=\"instructions\">instructions<\/a>; you will need this code if you&#8217;re requesting an added role)<\/li>\n<li>Learn about or refresh your understanding of FERPA (Family Educational Rights and Privacy Act) regulations and best practices in protecting student records, by taking this 35-45 minute course from the US Department of Education: <a href=\"https:\/\/studentprivacy.ed.gov\/training\/ferpa-101-colleges-universities\" target=\"_blank\" rel=\"noopener\" title=\"https:\/\/studentprivacy.ed.gov\/training\/ferpa-101-colleges-universities\">https:\/\/studentprivacy.ed.gov\/training\/ferpa-101-colleges-universities<\/a><\/li>\n<li>Familiarize yourself with CUNY&#8217;s FERPA policy: <a href=\"https:\/\/www.cuny.edu\/wp-content\/uploads\/sites\/4\/page-assets\/about\/administration\/offices\/legal-affairs\/policies-procedures\/FERPA-2.pdf%20\" target=\"_blank\" rel=\"noopener\" title=\"CUNY's FERPA policy\">https:\/\/www.cuny.edu\/wp-content\/uploads\/sites\/4\/page-assets\/about\/administration\/offices\/legal-affairs\/policies-procedures\/FERPA-2.pdf<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;login&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<h4>3. Log in to QC Navigate (using your CUNYfirst credentials)<\/h4>\n<ul>\n<li>QC Navigate live site: <a href=\"https:\/\/qc-cuny.campus.eab.com\" target=\"_blank\" rel=\"noopener\" title=\"QC Navigate live site\">https:\/\/qc-cuny.campus.eab.com<\/a><\/li>\n<li>QC Navigate training site: <a href=\"https:\/\/qc-cuny.campus-training3.eab.com\" target=\"_blank\" rel=\"noopener\" title=\"QC Navigate training site\">https:\/\/qc-cuny.campus-training3.eab.com<\/a><\/li>\n<\/ul>\n<p>Where to send your students:<\/p>\n<ul>\n<li><a href=\"https:\/\/navigate.qc.cuny.edu\" target=\"_blank\" rel=\"noopener\" title=\"https:\/\/navigate.qc.cuny.edu\">https:\/\/navigate.qc.cuny.edu<\/a> (or tell them to look for Navigate on the App Store or Google Play)<\/li>\n<li>Students access QC Navigate through the student app, which you won&#8217;t have access to unless you are a content editor for QC Navigate Student<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;explore&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<h4>4. Explore what QC Navigate Staff can do<\/h4>\n<ul>\n<li>Practice some of the key functions of the tool by following our <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-scavenger-hunt\/\" target=\"_blank\" rel=\"noopener\" title=\"Scavenger Hunt\">Scavenger Hunt<\/a> (use the <a href=\"https:\/\/qc-cuny.campus-training3.eab.com\" target=\"_blank\" rel=\"noopener\" title=\"QC Navigate Training Site\">QC Navigate Training Site<\/a> for this)<\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-user-guides\/\" target=\"_blank\" rel=\"noopener\" title=\"User Guides\">User Guides<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;follow&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<h4>5. Follow tutorials on most frequent uses of QC Navigate<\/h4>\n<ul>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-messaging-students\/\" target=\"_blank\" rel=\"noopener\" title=\"Message students\">Message students<\/a><\/li>\n<li><a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-appointment-campaigns\/\" target=\"_blank\" rel=\"noopener\" title=\"Create appointment campaigns\">Create appointment campaigns<\/a><\/li>\n<li>Find students using <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-advanced-search\/\" target=\"_blank\" rel=\"noopener\" title=\"advanced search\">advanced search<\/a><\/li>\n<li>Learn about <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-alerts\/\" target=\"_blank\" rel=\"noopener\" title=\"alerts and cases\">alerts and cases<\/a><\/li>\n<li>Learn how to <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-best-practices\/\" title=\"add or access a note or a file on a student profileGet tips on how to communicate effectively with students\">add or access a note or a file on a student profileGet tips on how to communicate effectively with students<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text module_id=&#8221;menu&#8221; _builder_version=&#8221;4.9.7&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Open Sans||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;16px&#8221; header_4_font=&#8221;Open Sans|600|||on||||&#8221; header_4_text_color=&#8221;#E71939&#8243;]<\/p>\n<h4>Check the navigation menu (top-right) for links to more guides<\/h4>\n<p>Also read about advising best practices: <a href=\"https:\/\/www.qc.cuny.edu\/eab\/eab-readings\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dsm_text_divider dsm_text_divider_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-text-divider-wrapper dsm-text-divider-align-center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"dsm-text-divider-before dsm-divider\"><\/div>\n\t\t\t\t<h3 class=\"dsm-text-divider-header et_pb_module_header\"><span>Help &amp; Training Resources<\/span><\/h3>\n\t\t\t\t<div class=\"dsm-text-divider-after dsm-divider\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Follow these steps to get started with QC Navigate Staff. If you have questions, reach out to someone in the Onboarding &amp; Training team. Get access Learn to safeguard student data Log in to QC Navigate (using your CUNYfirst credentials) Explore what QC Navigate [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[192],"class_list":["post-5269","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/pages\/5269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/comments?post=5269"}],"version-history":[{"count":20,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/pages\/5269\/revisions"}],"predecessor-version":[{"id":5635,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/pages\/5269\/revisions\/5635"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/media?parent=5269"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/page_category?post=5269"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/eab\/wp-json\/wp\/v2\/wf_page_folders?post=5269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}