[et_pb_section fb_built=”1″ _builder_version=”4.4.5″ custom_padding=”||54px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.9.1″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.4.5″ global_colors_info=”{}”][dsm_text_divider header=”Alerts & Cases” color=”#E71939″ divider_weight=”2px” _builder_version=”4.9.7″ _module_preset=”default” header_font=”Open Sans|600|||||||” header_text_color=”#000000″ global_colors_info=”{}”][\/dsm_text_divider][et_pb_text _builder_version=”4.9.7″ _module_preset=”default” text_font=”Open Sans||||||||” text_text_color=”#000000″ text_font_size=”16px” header_4_font=”Open Sans|600|||on||||” header_4_text_color=”#E71939″ header_5_font=”Open Sans|600|||||||” header_5_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n
QC Navigate has functionality that allows faculty or advisors to submit alerts about students. These alerts are configured centrally, but the follow-up involves communicating with the student and routing the alert to the office responsible for supporting the student.<\/p>\n
Remember that nothing is better than for you to communicate directly with a student in trouble: you know best what assignments a student may be missing, or what needs to be worked on to improve a grade. But these alerts are useful when you need to bring in external support.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.7″ _module_preset=”default” background_color=”#efefef” use_background_color_gradient=”on” background_color_gradient_start=”#efefef” background_color_gradient_end=”#ffffff” global_colors_info=”{}”][et_pb_row _builder_version=”4.9.7″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”|20px||20px|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#E71939″ open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e71939″ _builder_version=”4.14.4″ _module_preset=”default” toggle_text_color=”#E71939″ toggle_font=”Open Sans|600|||||||” closed_toggle_font=”Open Sans||||||||” body_font=”Open Sans||||||||” body_text_color=”#000000″ body_font_size=”16px” hover_enabled=”0″ border_color_all=”#000000″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Alert categories” open=”on” _builder_version=”4.14.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Currently Available<\/strong><\/span><\/p>\n Coming Soon<\/strong><\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to submit an alert” _builder_version=”4.9.7″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Frequently asked questions” _builder_version=”4.9.7″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Can students see the comments I enter for the alert?<\/strong> Any information you add to the student’s record in QC Navigate becomes part of their QC records, and can be requested by a student, as provided for by FERPA (the Family Educational Rights and Privacy Act).<\/p>\n I can’t find the student I want to enter an alert for.<\/strong> Student has a common name, or a name that’s easy to misspell:<\/em> Just entering the student’s name in the Alert dialog box may not work well, if the student has a common name (more than one choice will appear, and you won’t know which one to choose) or if you accidentally mistype the student’s name. Try finding your student from the list on your homepage:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to keep track of the resolution” _builder_version=”4.9.7″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"\n
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No, students won’t be able to see your comments, but anyone (faculty or advisor) with access to the student’s profile will be able to see your comments.<\/p>\n
Student has dropped your class:<\/em> It’s possible that a student you’re trying to submit an alert for has dropped your class, and so won’t appear in the list of students in your classes, and, depending on the kind of access to Navigate you have, you may not be able to find the student at all. To check whether a student has dropped your class:<\/p>\n\n
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Alerts & Cases<\/span><\/h3>\n\t\t\t\t