{"id":3996,"date":"2022-03-02T14:02:31","date_gmt":"2022-03-02T19:02:31","guid":{"rendered":"http:\/\/149.4.100.129\/covid\/?page_id=3996"},"modified":"2026-02-18T12:52:38","modified_gmt":"2026-02-18T17:52:38","slug":"faqs-resources","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/covid\/faqs-resources\/","title":{"rendered":"FAQs Resources"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Effective May 23, 2023, COVID vaccine and testing requirements have been lifted. Additionally, ºì¶¹ÊÓƵ will no longer utilize the Cleared4 health verification system.\u00a0<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”#E71939″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dsm_text_divider header=”Coronavirus Status of Programs and Services” divider_style=”none” _builder_version=”4.16″ _module_preset=”default” header_font=”Open Sans|700|||||||” header_text_color=”#FFFFFF” header_font_size=”30px” global_colors_info=”{}”][\/dsm_text_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][dsm_text_divider header=” General Programs and Services” text_alignment=”left” color=”#E71939″ divider_position=”flex-end” divider_weight=”2px” _builder_version=”4.20.4″ _module_preset=”default” header_font=”Open Sans|600|||||||” header_text_color=”#000000″ global_colors_info=”{}”][\/dsm_text_divider][dsm_text_divider header=”Student\/Families Programs and Services” text_alignment=”left” color=”#E71939″ divider_position=”flex-end” divider_weight=”2px” _builder_version=”4.20.4″ _module_preset=”default” header_font=”Open Sans|600|||||||” header_text_color=”#000000″ global_colors_info=”{}”][\/dsm_text_divider][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#E71939″ closed_toggle_background_color=”#FFFFFF” icon_color=”#E71939″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font=”Open Sans|600|||||||” body_font=”Open Sans||||||||” body_font_size=”16px” body_ul_position=”inside” background_color=”#FFFFFF” hover_enabled=”0″ border_color_all=”#000000″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Academic Advising” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

If you are continuing student:<\/span><\/b><\/span><\/p>\n

Please download the QC Navigate App at\u00a0Navigate.qc.cuny.edu<\/span><\/a>\u00a0to schedule an appointment.\u00a0Please note that you can select one of the following meeting types for your appointment; virtual, in-person, phone, or eAdvising\/email.\u00a0Advisors will\u00a0email you\u00a0instructions prior to your session, as well all your advising documents after your session. Please always check your student email including the SPAM FOLDER as well as any other personal\u00a0emails that are\u00a0listed as preferred in CUNYfirst for a detailed message from your advisor.\u00a0<\/span><\/p>\n

If you are unable to find an available appointment, please check Navigate routinely as more appointments may become available.<\/span><\/p>\n

All appointments reserved through QC Navigate are for continuing students.<\/span><\/i><\/p>\n

If you are an incoming Transfer or Freshman:<\/span><\/b><\/span><\/p>\n

Congratulations on your acceptance to ºì¶¹ÊÓƵ! We look forward to you joining the QC Community!<\/span><\/p>\n

Next steps: Once you officially accept your offer to ºì¶¹ÊÓƵ, and pay your commitment deposit (if applicable), the next step is to attend a \u201cNew Student Advising\u201d (NSA) session.<\/span><\/p>\n

Your NSA session is a virtual one-on-one meeting with an academic advisor to discuss your academic interests and plan for your first semester.\u00a0 We also highly encourage you to consider getting a \u201chead start\u201d on your studies by taking\u00a0summer classes<\/span><\/a>.\u00a0<\/span>If have any questions or concerns, please call the QC New Student Phone Line at (718) 997-5573 or email us at\u00a0<\/span>Advising@qc.cuny.edu<\/span><\/a>.<\/span><\/p>\n

https:\/\/www.qc.cuny.edu\/aac\/<\/a><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Academics” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

Please consult with your professor for more information regarding a specific course you are taking. If you have not heard from your professor or for general questions regarding your enrollment, credits, labs, or performance courses, please review the Provost\u2019s Office website<\/a>.<\/div>\n
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For more information on the modes of instruction for your courses, watch this video:\u00a0https:\/\/youtu.be\/q558p2SS_w0<\/a><\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Child Development Center” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

The program will operate Monday to Thursday from 9 am to 5 pm and Friday from 9 am to 4 pm. Registration will take place in person, by appointment only, with no more than one family at a time being granted access to the CDC office. No more than 15 children will be registered to attend the program at any one time. Different children will be permitted to attend on different days to accommodate student-parents following a hybrid-flex schedule, as well as staff\/faculty following a similar schedule. For more information, email: qc.childdevelopmentcenter@qc.cuny.edu\u200b<\/a>.<\/span><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Counseling, Health, & Wellness” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

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Counseling Services provides free and confidential counseling to anyone who is currently enrolled and registered as an undergraduate or graduate student at ºì¶¹ÊÓƵ. For the 2022-2023 academic year, Counseling Services will continue to offer a telehealth option for students who prefer counseling via Zoom or phone. Students who prefer to meet in-person with a counselor will also have a chance to receive on-site counseling in our office on the first floor of Frese Hall. Students can discuss these options in more detail with a counselor during the initial assessment.<\/span><\/p>\n

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To make an appointment or to learn more about the services offered at Counseling Services, students can call 718-997-5420 to leave a message or send an email to counselingservices@qc.cuny.edu<\/a>. All inquiries made during regular business hours (Monday through Friday, 9-5pm) will be responded to the same day by the on-call counselor who will arrange a time to speak with the student for the initial assessment. Once the assessment is complete, a plan will be devised for the student to begin weekly counseling if that is recommended.<\/div>\n
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Crisis counseling is available as a \u201cwalk-in\u201d service for students who feel they are at imminent risk for suicide, violence or who may have experienced a traumatic event. If a student is in crisis and needs to be seen the same day, they can call, email, or walk-in to Counseling Services to be connected to a counselor\u00a0<\/span>during regular business hours<\/span><\/span><\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Food Pantry” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

The Knights Table Food Pantry<\/span> is dedicated to the success of all our students in our CUNY system. Our mission is to assist and empower all ºì¶¹ÊÓƵ\/CUNY students by providing members of our community here at ºì¶¹ÊÓƵ and in other CUNY schools with essential and basic needs at no cost.<\/span><\/p>\n

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Location: ºì¶¹ÊÓƵ, 65-30 Kissena Boulevard, Queens, NY 11367<\/span><\/p>\n

Student Union Building, Lower-Level, Room 29<\/span><\/p>\n

All ºì¶¹ÊÓƵ and CUNY students can set up an appointment\u00a0<\/span>here<\/a> and pick up their items at the Pantry in the Lower-Level of the Student Union.<\/span><\/p>\n

For Pantry hours of operation, visit: https:\/\/www.qc.cuny.edu\/sdl\/food-pantry\/<\/a><\/p>\n

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[\/et_pb_accordion_item][et_pb_accordion_item title=”In-Person Appointments on Campus” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

\u200bMany offices on campus will have an in-person presence beginning August 16. For the safety of our students, faculty and staff, students are encouraged to use email and the phone to communicate with departments. If an in-person visit is necessary, please contact the department for an appointment.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Learning Resources, Tips, Tools to Connect, and more” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

\u200bVisit the CUNY Continuity for Students page<\/a>.<\/p>\n

For more information on support services, watch this video:\u00a0https:\/\/youtu.be\/2vFM5uJHfPw<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Student Life” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

Students must make appointments to meet with staff. Forms and all business communication must be completed electronically. Activities will be hybrid when and where possible. Space and learning outcomes will be taken into consideration when determining gathering, in compliance with social distancing and cleaning guidelines. Social media will continue to serve as the main source for publicizing events and soliciting feedback. In-person activities will be designed to limit the number of personnel needed and involved to help prevent the spread of COVID. The office will coordinate off-campus activities (e.g., theater, athletic games, movies) to provide variety and increased participation. Only venues and events adhering to NYC health and safety protocols will be considered for supplemental programming. All functions and events (whether on-campus or off-campus) will require pre-registration, which must be closed with enough time before the function or event to ensure that all procedures and policies can be effectively communicated to each participant. Staff have the discretion to implement new practices to ensure all guidelines are met. Examples may include ticketing for events, requiring proof of registration, extending program hours, and providing participants with a well-defined message about the nature of risks associated with participation.\u200b<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Study Spaces” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

Study spaces and Zoom zones are available in Rosenthal Library .<\/p>\n

Those cleared to access campus must tap in at the library turnstiles using their QCard. If you do not have a QCard, visit:\u00a0QCard.<\/a><\/p>\n

\u00a0There are also various study spaces\/Zoom zones around campus. Learn more:
https:\/\/conta.cc\/3ozf7n8<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Summer Camp” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

Beginning Wednesday, June 28, through Tuesday, August 22, the ºì¶¹ÊÓƵ Summer Camp continues to be the hallmark and cornerstone of the Athletics and Recreation Department and a staple of summer plans in the New York City metropolitan area.\u00a0<\/span><\/p>\n

The ºì¶¹ÊÓƵ Summer Camp is excited to offer more learning academies this year. Parents will now have the option of enrolling their campers in respective academies such as Second Grade, Third Grade, Fourth Grade, and Fifth Grade Academies. With a combination of ELA and STEM, students will also continue participating in group sports such as basketball, soccer, tennis, volleyball, softball, and swimming. Our camp will continue to service programs like the theater academy, the all-day sports academy, the computer academy, and the counselor-in-training program.\u00a0<\/span><\/p>\n

Please call the Summer Camp office at (718) 997-2777 or e-mail your questions to\u00a0QC.SummerCamp@qc.cuny.edu<\/a>. Learn more about the Summer Camp by visiting\u00a0w<\/a>ww.qccamp.com<\/a>.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Support for Students with Disabilities” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

All campus visits must be by appointment. Students can call the office at 718-997-5870 to request an intake appointment or an appointment with their counselor. Appointments will be confirmed based on staff availability. Students can also email: qc.spsv@qc.cuny.edu \u200b<\/a>to request an appointment.\u200b<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Veterans Support Services” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

\u200bVeteran Support Services will adhere to CUNY and ºì¶¹ÊÓƵ protocols and guidance with regards to campus access and use of Student Union, Office Suite 320. The maximum occupancy in this suite is five individuals at any given time, requiring monitoring of occupancy level and distances. VA work study participants will be responsible for monitoring students signing in and out upon entry and exit of lounge space. For more information, visit our Veterans Support Center<\/a>\u200b webpage.\u200b<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are My Student Fees being Used for?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n

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\u200bThe purpose of the Student Activity Fees (SAF) is to fund student government, athletics, shuttle bus, and other activities for the students. Fees are collected each semester and each summer session. Click here<\/a> to learn more.<\/p>\n<\/div>\n

[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_accordion open_toggle_text_color=”#000000″ open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#E71939″ closed_toggle_background_color=”#FFFFFF” icon_color=”#E71939″ _builder_version=”4.21.0″ _module_preset=”default” toggle_text_color=”#000000″ toggle_font=”Open Sans|600|||||||” body_font=”Open Sans||||||||” body_font_size=”16px” body_ul_position=”inside” background_color=”#FFFFFF” border_color_all=”#000000″ global_colors_info=”{}”][et_pb_accordion_item title=”Athletics” open=”off” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The return of intramural sports is a key dynamic in providing a fun and safe environment for the students at ºì¶¹ÊÓƵ. Intramural sports, such as basketball, volleyball, badminton, and aquatics, serve as a major social component of the students\u2019 lives. Though this return can be challenging, utilizing NYS DOH guidelines will allow the Athletics and Recreation Department to provide a fun and safe environment as we return to normalcy. All students participating in intramural sports must be vaccinated. Intramural sports will be listed weekly with sign up; walk-ins will be allowed on the day of the activity, but only until maximum capacity is reached. All individuals will be encouraged to sign up for these events in advance to reserve their spot. For more information, visit our Athletics webpage<\/a>\u00a0or email: athleticsinfo@qc.cuny.edu\u200b<\/a>.\u200b<\/span><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Commencement 2023″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

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ºì¶¹ÊÓƵ\u2019s 99th<\/sup>\u00a0Commencement\u00a0<\/span><\/span><\/span><\/span><\/span>will be celebrated on Thursday, June 1 at 9 am on the Quad. The Baccalaureate Convocation will take place on Tuesday, May 30 at 7 pm in Colden Auditorium.\u00a0<\/span><\/div>\n
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We invite the graduates of the Class of 2023, their families and friends, students, faculty, staff and alumni to join us for the celebration.\u00a0<\/span><\/span><\/div>\n

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For information, email: commencement@qc.cuny.edu<\/a> or visit:\u00a0https:\/\/www.qc.cuny.edu\/ce\/<\/a><\/div>\n<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Information Technology Services” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

\u200bFor IT support, you may live chat with the helpdesk by clicking here,<\/a> email questions to support@qc.cuny.edu<\/a>,\u00a0or call the Distance Learning Student Hotline at (718) 997-3000.<\/p>\n

Download or get help<\/a>\u00a0with Adobe Creative Cloud, Blackboard, CUNY Webex, Distance Learning, and VPN connections.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Kupferberg Center for the Arts ” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Kupferberg Center for the Arts is deeply committed to the health and safety of our audiences, performers, and staff. Effective February 1, 2023,\u00a0proof of COVID-19 vaccination or testing is NO LONGER required.\u00a0<\/b>However, we encourage everyone to complete their primary vaccination series and get boosted if eligible before attending.\u00a0Face masks are encouraged, but not required.\u00a0<\/b>All guests are recommended to wear a mask that covers the nose and mouth while inside the building. Please be reminded that if you need a mask, they are available upon request at every entrance to the campus. These protocols are subject to change in accordance with CUNY guidance. For additional questions about COVID-19, please visit our website:\u00a0https:\/\/kupferbergcenter.org\/covid-19-safety-protocols\/<\/a><\/span>\u00a0or\u00a0feel free to contact our Box Office at\u00a0boxoffice@kupferbergcenter.org<\/a>.<\/span><\/span><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Laptop Loan” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Laptops and tablets are available for students who need them. Learn more and request a device.<\/a><\/p>\n

For more information on obtaining a loaner device, watch this video:\u00a0https:\/\/youtu.be\/2vFM5uJHfPw<\/a><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Library Services” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

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Library access is limited to currently enrolled CUNY students, faculty and staff\u00a0<\/span><\/b>with valid CUNY IDs.<\/p>\n

Access is also extended to\u00a0<\/span>ºì¶¹ÊÓƵ alumni members<\/strong>\u00a0<\/span>who meet the necessary requirements.<\/p>\n

Visit Rosenthal Library’s website <\/a>for access guidelines.\u00a0<\/div>\n

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[\/et_pb_accordion_item][et_pb_accordion_item title=”Parking” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

Student Parking Information<\/b><\/div>\n
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Parking on campus is free for summer session students with a valid parking decal, which can be picked up from the Public Safety Office in Jefferson Hall, Room 201 from Monday through Thursday, 9 am to 2 pm, starting on Monday, June 6.<\/span><\/p>\n

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You must submit an application online before picking up a decal.\u00a0<\/div>\n
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Submit your parking application online at:\u00a0https:\/\/apps.qc.cuny.edu\/summerparking<\/a><\/div>\n
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You must have a valid permit to park on campus or you will risk being ticketed, booted, or towed at your expense.\u00a0<\/span><\/div>\n

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Faculty and Staff Parking Information<\/b><\/div>\n
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Faculty and staff can park on campus during Summer 2022 with a valid parking decal. If you have an annual permit, summer session is already included.\u00a0<\/span><\/div>\n
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Summer Session decals can be purchased from the Public Safety Office in Jefferson Hall, Room 201 from Monday through Thursday, 9 am to 2 pm starting on Monday, June 6. Decals are $83.00.\u00a0<\/div>\n
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You must submit an application before purchasing a decal.\u00a0<\/div>\n
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Submit your parking application online at:\u00a0https:\/\/apps.qc.cuny.edu\/summerparking<\/a>\u00a0<\/div>\n

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[\/et_pb_accordion_item][et_pb_accordion_item title=”Public Safety” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

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\u200bFor Public Safety concerns, please call (718) 997-5911\/5912.<\/p>\n<\/div>\n<\/div>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”QCards ” _builder_version=”4.17.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

\u200bIf you do not yet have a QCard<\/a>, please follow these steps to get one:<\/span><\/span><\/b><\/p>\n

Students<\/strong><\/span><\/p>\n