  {"id":11343,"date":"2025-09-16T10:55:44","date_gmt":"2025-09-16T14:55:44","guid":{"rendered":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/?page_id=11343"},"modified":"2026-04-08T15:36:41","modified_gmt":"2026-04-08T19:36:41","slug":"policies","status":"publish","type":"page","link":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-content\/uploads\/sites\/61\/2023\/02\/QC_LearningCommonsLogo_Vert._SU21.png&#8221; title_text=&#8221;QC_LearningCommonsLogo_Vert._SU21&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_heading title=&#8221;QC Learning Commons Policies&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Policies for Students<\/h2>\n<ol>\n<li>Instructions on how to make an appointment<br \/>\n<a href=\"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-content\/uploads\/sites\/61\/2025\/02\/QCLC-WCOnline-Student-Guide-SSO.png\" target=\"_blank\" rel=\"noopener\">https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-content\/uploads\/sites\/61\/2025\/02\/QCLC-WCOnline-Student-Guide-SSO.png<\/a><\/li>\n<li>How to prepare for an appointment\n<ol>\n<li>When booking an appointment, you will have the option to write a short description about what you would like to discuss during the appointment. You can also optionally upload your coursework in pdf format to work together with your tutor.<\/li>\n<\/ol>\n<\/li>\n<li>What we the tutors can and cannot do over the course of an appointment\n<ol>\n<li>Tutors cannot help you with exams or graded work, etc&#8230;<\/li>\n<li>We encourage you to attempt your homework assignment before coming to tutoring. Make a note of the concepts with which you are struggling with. You and your tutor can then review these concepts and work through similar problems. <strong>The tutor cannot help you do your homework.<\/strong><\/li>\n<\/ol>\n<\/li>\n<li>Scheduling Policies\n<ol>\n<li>Holiday Policy:<br \/>\nWhen the classes are not in session, the QC Learning Commons will be closed for tutoring and other services.<\/li>\n<li>Conversion Days:<br \/>\nWhen the college has a conversion day, such as a &#8220;Friday following a Monday schedule&#8221;, the QC Learning Commons will follow the college&#8217;s schedule.<\/li>\n<li>No-show Policy:<br \/>\nif a student does not show up after <strong>10 minutes<\/strong> for a scheduled appointment, the appointment will be marked as a no-show, and the time given to another student.<\/li>\n<li>Students who schedule the <strong>same tutor more than once in a day<\/strong> may have later appointments that day <strong>canceled<\/strong> to allow other students time to schedule an appointment<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>[\/et_pb_text][et_pb_text ul_position=&#8221;inside&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Frequently Asked Questions (FAQ)<\/h2>\n<ol>\n<li>How do I get a job at the LC?\n<ul>\n<li>To apply, provide the following:\n<ul>\n<li>Cover letter<\/li>\n<li>Resume<\/li>\n<li>Transcript<\/li>\n<li>Contact information for a QC faculty or staff reference<\/li>\n<\/ul>\n<\/li>\n<li>Send the above information and your <strong>CUNY ID<\/strong> (EMPLI#) from your student <strong>qmail<\/strong> to <a href=\"mailto:LCommons@qc.cuny.edu\" target=\"_blank\" rel=\"noopener\">LCommons@qc.cuny.edu<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Does the Learning Commons take walk-ins?\n<ul>\n<li>Yes, feel free to walk into Kiely Hall, Room 131 or Kiely Hall, Room 144 when the LC is open.<br \/>\nCheck <a href=\"https:\/\/www.qc.cuny.edu\/academics\/qclc\/#tutoring\">here<\/a> for up-to-date LC opening hours.<\/li>\n<\/ul>\n<\/li>\n<li>Where is my online tutoring appointment?\n<ul>\n<li>Online Tutoring appointments will take place via the following zoom:<br \/>\nCheck <a href=\"https:\/\/www.qc.cuny.edu\/academics\/qclc\/#tutoring\" target=\"_blank\" rel=\"noopener\">here<\/a> and then click &#8220;Front Desk Zoom&#8221;<\/li>\n<\/ul>\n<\/li>\n<li>Who is eligible for free tutoring at the Learning Commons?\n<ul>\n<li>Any student enrolled in at least in a ºì¶¹ÊÓÆµ course is eligible for free tutoring. This includes students on e-permit and auditing students.<\/li>\n<\/ul>\n<\/li>\n<li>Do you offer tutoring on the weekends?\n<ul>\n<li>Unfortunately, the Learning Commons is not able to offer tutoring support on the weekends at this time.<\/li>\n<\/ul>\n<\/li>\n<li>I don&#8217;t see my class listed for tutoring support, where can I get more information?\n<ul>\n<li>Please login and view our full list of courses here: <a href=\"https:\/\/qclc.mywconline.com\/schedule\" target=\"_blank\" rel=\"noopener\">WCONLINE<\/a>. If your course is not listed, please review &#8220;Other Tutoring Around Campus&#8221; section on our website <a href=\"https:\/\/www.qc.cuny.edu\/academics\/qclc\/#tutoring\" target=\"_blank\" rel=\"noopener\">here<\/a>. If you do not see your course or area listed, email <a href=\"mailto:LCommons@qc.cuny.edu\" target=\"_blank\" rel=\"noopener\">LCommons@qc.cuny.edu<\/a> to let us know which course you&#8217;re looking for support with.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Policies for Students Instructions on how to make an appointment https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-content\/uploads\/sites\/61\/2025\/02\/QCLC-WCOnline-Student-Guide-SSO.png How to prepare for an appointment When booking an appointment, you will have the option to write a short description about what you would like to discuss during the appointment. You can also optionally upload your coursework in pdf format to work together with [&hellip;]<\/p>\n","protected":false},"author":183,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"page_category":[],"wf_page_folders":[],"class_list":["post-11343","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/pages\/11343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/comments?post=11343"}],"version-history":[{"count":0,"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/pages\/11343\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/media?parent=11343"}],"wp:term":[{"taxonomy":"page_category","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/page_category?post=11343"},{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.qc.cuny.edu\/academics\/qclc\/wp-json\/wp\/v2\/wf_page_folders?post=11343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}